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URSA


Customer Support



Satisfaction Guaranteed.
Any Ursa product purchased from us carries an unconditional money back guarantee. If for any reason you are not completely satisfied with your Ursa, Inc. product, simply return it in its original packaging within 60 days of purchase. Your purchase will be exchanged or refunded (whichever you prefer), less a $30 charge for return shipping.


It'll last. Guaranteed.
Ursa, Inc. uses the finest materials and workmanship for our products. All Ursa products are warranted by Ursa, Inc. against defects in materials or workmanship for two years.

Although all Ursa products are extremely strong, they are not indestructible. Therefore, our warranty does not cover defects attributable to or resulting from normal wear and tear, natural hazard damage (e.g. damage from ultra violet radiation), lack of reasonable and proper maintenance, accident, abuse or alteration.

Service under our warranty is available by contacting our customer service department at support@ursawagon.com for return authorization. If after inspection we determine that the product was defective, we will repair or replace it free of charge. If your Ursa product needs service or repair that is not covered under warranty we will provide the necessary service at a reasonable charge.


When You Need a Hand.



Sales Questions:
sales@ursawagon.com

Support Questions:
support@ursawagon.com

Suggestions:
suggestions@ursawagon.com

Telephone:
866.877.2744 (toll free)

Address:
Ursa, Inc.
1733 500th St. West
Stanchfield, MN  55080

We welcome your comments, suggestions, and of course, your questions. To help us better help you, please use the appropriate contact information provided.

The Ursa product line is based on an interchangeable system of frame, wheel, tire, Cargo Sled and Flatbed combinations. If you don't see an Ursa Wagon that fits your applications, please contact us. We'll help you construct a new Ursa Wagon that's just for you, or adapt your existing Ursa Wagon to a model that fits your changing needs.